Reputation Management

What is Reputation Management?

Reputation management is the effort to influence feedback, reviews, what and how people think of a brand or person online.

Online reputation management made easy.

Our reputation management service involves close monitoring of the online reputation of an individual, brand, or business. We address content that is potentially damaging and use customer feedback to try to solve problems before they damage the individual’s or brand’s reputation.

We manage, monitor, and improve your online reputation.

We manage all your reviews from one place while getting insights through AI and machine learning.  We can track, report, and improve every conversation across the web that pertains to you. With our tools, data, and reporting, you can see how you stack up to the competition and improve your customer service.

We can help you get reviews.

Mad Media Monkey can help you grow customer loyalty and boost sales by gathering authentic reviews via text or email on the sites that matter most.

Why is online reputation important?

Good reputation management can easily help a business gain trust. Positive reviews can lead potential customers to trust the business even more. A good reputation means that the business is more credible and authoritative than its competitors.

Do we really need reputation management services?

It’s imperative for businesses to maintain positive customer services. 84% of people trust an online review as much as a word of mouth recommendation. That means that your online reviews can make or break your business. Responding to a positive recommendation or even a negative comment will help to improve relations and show that you care.

Which review websites are the best?

Top 10 Consumer & Business Review Websites with monthly U.S. traffic % U.S. traffic (of total)

Google My Business  158.03 million 19.6%
Amazon 85.44 million 63.6%
Facebook 85.57 million 23.1%
Yelp  40.47 million 87.5%
Trip Advisor 28.27 million 50.4%
BBB (Better Business Bureau) 6.15 million 72.1%
Yellowpages 10.5 million 70.0%
Manta  6.48 million 67.0%
Angies List  5.44 million 72.4%
Foursquare 3.67 million 19.3%

What do we get when we purchase a plan?

We currently offer three individual plans to manage your online reputation. You can find more information on our plans below.  If you have any questions, please contact us and we will be happy to help you.

We are available 24x7 for you

Get Started By Calling Us

Call Us Now +1(530) 632-1394

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